Jev acted as a receptionist, handling 2,029 real phone calls with a median response time of just 118 ms. It enables 24/7 customer service that never gets tired or moody, ideal for phone-heavy businesses.
voice agent AI (Jev) disuruh jadi resepsionis: 2.029 panggilan telepon beneran di-handle, respon median 118ms. bayangin CS 24/7 yang nggak pernah capek dan nggak pernah badmood. yang bisnisnya banyak teleponan, ini sinyalnya.
The author shares a Jev usage insight: it seemed tricky at first, but clicked when framed as 'not letting the AI write text.' Using inquiry handling as an example, the conventional approach dumps everything on GPT or Claude to analyze, while Jev takes a different approach.
The prototype uses AI to estimate hesitation or interest from cursor back-and-forth movements or lingering before clicking, observing customer demeanor and supplementing explanations or suggesting comparisons.
The author built an e-commerce real-time customer service demo using Jev and gpt-live-1, which instantly suggests recommended products based on the user's speech during a conversation, delivering a great experience.
