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How JEV Classification Model Routes Emails

JEV is a classification model that doesn't write replies but assigns department scores, e.g., Billing 90%, Support 10%, for smart routing.

0k hear me out: JEV is a classification model, right? Say you get an email that says: “We were charged double.” JEV decides which department this should go ?? Billing or Technical Support. It doesn’t write a reply. Instead, it gives you scores. Like: Billing 90%, Support 10%

How JEV Classification Model Routes Emails 1
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