A demo of a voice AI project built with LiveKit, showing how Jev quickly routes customer inquiries on a live call and applies real-time AI judgment to everything the caller says.
A demo of a practical use case for Jev: routing customer inquiries on a live call center line Fun voice AI project built with @livekit It's really incredible to see how quickly Jev can act on a live call and bring in real-time AI judgment on everything the caller says
The author shares a Jev usage insight: it seemed tricky at first, but clicked when framed as 'not letting the AI write text.' Using inquiry handling as an example, the conventional approach dumps everything on GPT or Claude to analyze, while Jev takes a different approach.
The prototype uses AI to estimate hesitation or interest from cursor back-and-forth movements or lingering before clicking, observing customer demeanor and supplementing explanations or suggesting comparisons.
The author built an e-commerce real-time customer service demo using Jev and gpt-live-1, which instantly suggests recommended products based on the user's speech during a conversation, delivering a great experience.
